A late payment fee of 5%, of the past due balance (minimum late fee of $2), will be charged when an account becomes 10 days past due (10 days past the due date).
Any services will be temporarily disconnected or suspended until payment it made (5 days past the due date). If payment is not made within 30 days of the due date, Site Ox reserves the right to terminate the service. If service on an account is terminated due to lack of payment, the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. Site Ox is under no obligation to provide backups in full or partial to an account holder that has had services terminated due to lack of payment.
Late payment fees are non-refundable.